GUARDSMAN GOLD 5-YEAR COMPLETE PLUS EXTENDED PROTECTION
5-Year Guardsman Gold Complete Plus Extended Protection - $150
Extend your protection for an additional 3 years beyond the 2-year Oilo Furniture Limited Warranty and enhance your coverage for a total of 5 years from the delivery date.
Guardsman Gold provides peace of mind against accidental stains and damages from food, beverages, nail polish, human and pet bodily fluids, punctures, zipper breakage, cuts, tears, burns, seam separation, one-time household pet damage, ink, springs, frames, motors, and mechanical failures
What is Covered
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Coverage includes accidental stains and damage from food, beverages, nail polish, human and pet bodily fluids, punctures, zipper breakage, cuts, tears, burns, seam separation, one-time household pet damage, ink, springs, frames, motors and mechanical failures.
What is Not Covered
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Excludes normal wear-and-tear, color transfer, pilling, fire, damage caused by improper maintenance or misuse, fabric stains/damage caused by perspiration, hair and body oils.
Request for Service
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Call 800-253-3957 to speak with a representative. You will need your receipt of purchase
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Damages must be reported within 30 days from occurrence.
Service Procedures
- Service begins with a cleaning kit or advice for stain removal.
- If the cleaning kit does not resolve the issue, an authorized technician may assess and repair the damage.
- If the technician cannot repair the damage, Guardsman may provide replacement, reselection, or cash settlement.
- Refunds are provided if replacement or reselection is not possible.
Eligibility
- Covers new furniture purchased for personal residential indoor, non-commercial use in the U.S.
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Furniture must be free of stains and damage upon delivery.
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Service is not transferable
- Coverage excludes furniture used for commercial or rental purposes.
Limit of Liability
- Maximum liability is the original purchase price of the furniture item.
- Once the maximum amount for a single item is reached, it is no longer eligible for coverage.
- Aggregate liability for all items cannot exceed the total purchase price of all covered items.
Termination Clause
- The plan automatically terminates after 5 years from the delivery date of the furniture.
- The plan cannot be renewed or transferred
Cancellation
- The plan may be canceled within a designated period for a full or pro-rata refund, depending on the state.
- Cancellation fees may apply, ranging from 10% of the plan's purchase price to a fixed amount.
- Refunds are subject to state-specific regulations and penalties for late refunds.